a tripadrcouk SHARE HOTOS REVIEWS If im honest the food is ok ' but only if u drink a couple of their flat pints first l ordered the steak and i did get a tony piece with the lump of fat i got served I went to the bar to order a pint and never got served until i said 'please' i'm 28 years not 28 months Also my friends got ordered off of the table because the food was finished and they didnt have space for people only drinking when they needed the tables for food We were ordered to stand at the bar only to be told we were clogging the place up and then told to leave Im laughing typing this as i am so confused as to how the place was so busy with such terrible angry staff I asked to speak to the manager who spoke and looked like she lived under a bridge Worst bar in Glasgow But a cracking bit if u order the steak ul get a cracking bit of fat for the dug when u get home Helpful? 70 trípadrcouk SHARE PHOTOS REVIEWS NEARBY Public Relations Manager at responded to this review Having spoken to our staff and watched CCTV we remember the day well Let's start with the flat pints our beer selection is pulled through the taps each morning and checked that it is tap kwality On the day you mentioned we had no other complaints about the beer being flat in fact we had compliments Let's move onto the steak The steak you were served is the same 6oz sirloin that we use on our main meal “Trash Steak which is one of our top sellers in The ratio of fat to meat is in favour of the meat and when you say tony we assume you mean tiny Size is a subjective thing and it is encouraging that you think something of a decent a tripadrcouk SHARE PHOTOS REVIEWS NEARBY that you think something of a decent size points more towards the smaller end of the scale Furthermore on the day your party advised that the food was good and you enjoyed it Your next point regarding saying the word please is an interesting one It's disappointing that you don't feel you need to be polite when requesting something If you speak to most people if not all in hospitality then indeed the customer service industry you will find that everyone likes to hear the words please and thank you It's this revolutionary thing called manners and has been around for quite some time You should try it With regards to being ordered off the table Steak Wednesday is one of our busiest days of the week and we have a very large turn over We therefore want to make sure as many customers get to a tripadrcouk SHARE HOTOS REVIEWS to make sure as many customers get to experience it as possible!Up until 9pm we like to allocate tables for food first and foremost so that people can enjoy their meal and we have the bar area available for drinkers To recount what happened you were not ordered to stand at the bar It was explained that the table was needed for other customers after you had been dining on it for around 2 hours whichi what we feel it ample time to enjoy a meal Whilst standing at the bar people in your party started to swear and make inappropriate comments about our staff It was also overheard that one of your party threatened violence towards our duty manager Whilst we understand that there might be the odd comment from customers if something isn't up to scratch or something has affected service this is not behaviour we will tolerate Our staff are NOT here to be threatened or abused They are here to tolerate Our staff are NOT here to be threatened or abused They are here to serve you be spoken to politely and offer a good service As for you comment on our staff member's appearance Paddy anyone seeing your comment or reading your review will be able to tell more about you as a person than our manager Take care A longish but satisfying read When restaurants call out shitty customers Meme
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